Register Consumer Complaint with Government. Lodge complaints and get support from Government Authorities
Now you can lodge Consumer Complaint online with the website of National Consumer Helpline through toll free numbers and website. This facility is available allover India. National Consumer Helpline supports consumers by:
- Guiding consumers in finding solutions to problems related to Products & Services
- Providing information related to Companies and Regulatory Authorities
- Facilitating consumers in filing complaints against defaulting Service Providers
- Empowering consumers to use available Consumer Grievances Redressal
- Mechanisms, Educating Consumers about their Rights and Responsibilities.
Departments to which Consumer Complaint can be filed
GOODS & SERVICES TAX (GST)
AIRLINES
AUTOMOBILES
BANKING
DOMESTIC APPLIANCES
ELECTRICITY
FOOD SAFETY
INSURANCE
LEGAL
LEGAL METROLOGY
MEDICAL NEGLIGENCE
NBFCs - NON BANKING FINANCIAL COMPANIES
PDS
POSTAL DEPARTMENT
PETROLEUM/ LPG/ PNG
REAL ESTATE
TELECOM
How to Register Complaint with National Consumer Helpline?
Consumer complaint with National Consumer Helpline can be lodged in the following manner:
1. Make oral Complaint to National Toll Free No-1800-11-4000
2. Send SMS Complaint to +918130009809
3. Register Complaint online through National Complaint Helpline Website
How to Register Complaint online with National Complaint Helpline Website?
Follow the following steps to register Complaint with National Consumer Helpline Website.
Step 1: Visit the Website of National Consumer Complaint website
http://www.nationalconsumerhelpline.in/ComplaintFile.aspx
The following website will open
Step 2: Click on the Complaint Registration Button
http://www.nationalconsumerhelpline.in/ComplaintFile.aspx
The following menu will open
Step 3: Click on the Register your Complaint Button
https://consumerhelpline.gov.in/
Step 4: Click on Signup
The following menu will open
Step 5: Fill the Following information:
First Name: Your First Name
Last Name: Your Last Name
Gender: Select Gender from the List
Contact Number: Enter your mobile Number
Email or User Name: Write your email ID or a new user name
Password: Write new Password
Confirm Password: Re-enter Password
Captcha: Enter the letters showing in the box
Step 6: Click on Signup Button
Now your registration with the National Consumer helpline website is over.
Step 7: Visit the Website of National Consumer Helpline website
https://consumerhelpline.gov.in/
Use the following menu at the middle
Step 8: Click on User Login
The following Menu will open
Step 9: Fill User Name, Password and Captcha
Step 10: Click on Sign In Button
Now you are lodged on to the Website of National Consumer Helpline. You can lodge your complaint. After registering the complaint you will get acknowledgement