Register Consumer Complaint with Government. Lodge complaints and get support from Government Authorities

Now you can lodge Consumer Complaint online with the website of National Consumer Helpline through toll free numbers and website. This facility is available allover India. National Consumer Helpline supports consumers by:

Guiding consumers in finding solutions to problems related to Products & Services
Providing information related to Companies and Regulatory Authorities
Facilitating consumers in filing complaints against defaulting Service Providers
Empowering consumers to use available Consumer Grievances Redressal
Mechanisms, Educating Consumers about their Rights and Responsibilities.

Departments to which Consumer Complaint can be filed

GOODS & SERVICES TAX (GST)
AIRLINES
AUTOMOBILES
BANKING
DOMESTIC APPLIANCES
ELECTRICITY
FOOD SAFETY
INSURANCE
LEGAL
LEGAL METROLOGY
MEDICAL NEGLIGENCE
NBFCs - NON BANKING FINANCIAL COMPANIES
PDS
POSTAL DEPARTMENT
PETROLEUM/ LPG/ PNG
REAL ESTATE
TELECOM

How to Register Complaint with National Consumer Helpline?

Consumer complaint with National Consumer Helpline can be lodged in the following manner:

1. Make oral Complaint to National Toll Free No-1800-11-4000

2. Send SMS Complaint to +918130009809

3. Register Complaint online through National Complaint Helpline Website

How to Register Complaint online with National Complaint Helpline Website?

Follow the following steps to register Complaint with National Consumer Helpline Website.

Step 1: Visit the Website of National Consumer Complaint website

http://www.nationalconsumerhelpline.in/ComplaintFile.aspx

The following website will open

National Consumer Complaint Registration Website

Step 2: Click on the Complaint Registration Button

http://www.nationalconsumerhelpline.in/ComplaintFile.aspx

The following menu will open

Step 3: Click on the Register your Complaint Button

https://consumerhelpline.gov.in/

National Consumer Complaint Registration

Step 4: Click on Signup

The following menu will open

Complaint Registration

Step 5: Fill the Following information:

First Name: Your First Name

Last Name: Your Last Name

Gender: Select Gender from the List

Contact Number: Enter your mobile Number

Email or User Name: Write your email ID or a new user name

Password: Write new Password

Confirm Password: Re-enter Password

Captcha: Enter the letters showing in the box

Step 6: Click on Signup Button

Now your registration with the National Consumer helpline website is over.

Step 7: Visit the Website of National Consumer Helpline website

https://consumerhelpline.gov.in/

Use the following menu at the middle

National Consumer Helpline Login

Step 8: Click on User Login

The following Menu will open

National Consumer Helpline User

Step 9: Fill User Name, Password and Captcha

Step 10: Click on Sign In Button

Now you are lodged on to the Website of National Consumer Helpline. You can lodge your complaint. After registering the complaint you will get acknowledgement