Official NCW complaint status links
Which status option should you use?
| Your situation | What you need | Where to check |
|---|---|---|
| You recently submitted a complaint and want to know whether it has been registered. | Receipt number, complainant's registered email ID and security code. | Application Registration Status |
| Your complaint has already been registered and NCW has issued login credentials. | User ID / Login ID, password and security code. | Registered Complaint Status |
How to check NCW application registration status
- Open the official Application Registration Status page.
- Enter the Receipt Number. The NCW portal states that the receipt number starts with 20 followed by numeric digits.
- Enter the registered email ID of the complainant.
- Enter the security code shown on the page and submit the form.
- The portal will display the available registration-status information.
How to track an already registered NCW complaint
- Open the official Complaints Registration and Monitoring System.
- Enter your User ID / Login ID. The portal presently describes the complaint Login ID as beginning with a capital C followed by numeric digits.
- Enter the password issued for the complaint and the security code displayed on screen.
- Select the sign-in option to view the complaint status and available updates.
Open NCW Forgot Password page.
Legal basis for NCW complaints
The National Commission for Women is constituted under the National Commission for Women Act, 1990. Under Section 10, the Commission has functions that include looking into complaints and taking suo motu notice of matters concerning deprivation of women's rights, non-implementation of protective laws, and non-compliance with relevant policy decisions, guidelines or instructions.
What happens after NCW accepts a complaint?
According to the NCW complaint system and its complaint-handling procedure, a complaint is scrutinised against the Commission's mandate. Mandated complaints are registered and allotted a case number, while matters outside the mandate may be closed or rejected with intimation.
Depending on the nature of the complaint, NCW may take the matter up with the concerned authority, seek or monitor action by police or other authorities, facilitate counselling or mediation where appropriate, or constitute an inquiry in serious matters.
Complaints that may not be entertained by NCW
NCW's current complaint instructions and SOP identify categories that may fall outside its complaint mandate. These include vague or anonymous complaints, certain purely civil or contractual disputes, service or labour disputes not involving deprivation of women's rights, matters pending before a court or tribunal, and matters already pending before another competent commission.
NCW complaint contact and helpline
| 24x7 NCW Helpline | 14490 |
|---|---|
| Complaints & Investigation Cell | +91-11-26944880, +91-11-26944883 |
| complaintcell-ncw@nic.in | |
| NCW Office | Plot No. 21, Jasola Institutional Area, New Delhi - 110025 |
Frequently asked questions
Can I track an NCW complaint using only the receipt number?
For application registration status, the official portal asks for the receipt number, the complainant's registered email ID and a security code.
What if my complaint is already registered?
Use the registered-complaint sign-in page with the User ID / Login ID, password and security code supplied for the complaint.
Can I file a new complaint from the same NCW system?
Yes. The official complaint system includes a complaint-registration option in addition to status tracking.
Is this page an NCW website?
No. This is an independent informational guide. Complaint filing, registration and status verification should be completed only through official National Commission for Women services.