How to Report Cyber Crime Online in India
Step-by-step guide to filing a cyber crime complaint through the National Cyber Crime Reporting Portal, including financial fraud, online scams, social media offences, identity theft and other cyber crimes.
If money has been lost through an online financial fraud, report it immediately by calling 1930 and also submit the complaint through the National Cyber Crime Reporting Portal. Prompt reporting can assist the authorities and financial institutions in taking timely action.
The National Cyber Crime Reporting Portal (NCRP) is the Government of India's online platform for reporting cyber crime incidents. The portal is operated as part of the Indian Cybercrime Coordination Centre (I4C) under the Ministry of Home Affairs.
The current portal provides facilities for reporting Women/Children Related Crime, Financial Fraud and Other Cyber Crime. It also provides complaint tracking and facilities for reporting or checking suspicious identifiers such as mobile numbers, email IDs, bank account numbers, URLs and social-media identifiers.
Official Cyber Crime Complaint Portal
You can register a cyber crime complaint through the official National Cyber Crime Reporting Portal:
Types of Cyber Crime You Can Report
Financial Fraud
Report online banking fraud, UPI fraud, card fraud, investment scams, digital payment fraud and other financial cyber crimes.
Women & Children
The portal provides special facilities for reporting cyber crimes involving women and children, including anonymous reporting for specified categories.
Other Cyber Crime
Report identity theft, hacking, social-media offences, online cheating, impersonation, malware, data-related offences and other cyber incidents.
How to File a Cyber Crime Complaint Online
Open the official website: cybercrime.gov.in
Select the category applicable to your case:
- Women/Children Related Crime
- Financial Fraud
- Other Cyber Crime
Depending on the category, the portal may provide options such as reporting anonymously or registering and tracking a complaint. Follow the instructions displayed on the official portal.
Where registration is required, enter the requested details and verify the mobile number using the OTP sent by the portal.
Provide accurate information about the incident, including the date, time, method used by the suspect, website or social-media account involved, financial transaction details and other relevant facts.
Upload screenshots, transaction records, emails, URLs, messages, documents or other evidence requested by the portal.
If you know the suspect's mobile number, email address, website, social-media account, bank details or other identifiers, provide the information requested by the portal.
Carefully check all information before submitting the complaint. Save the acknowledgement or complaint reference number for future tracking and communication with the authorities.
How to Report Financial Cyber Fraud
Financial cyber fraud should be reported as quickly as possible. The National Cyber Crime Reporting Portal specifically provides a financial fraud reporting facility.
Call 1930 immediately if you have suffered financial cyber fraud. You should also submit the complaint online through the National Cyber Crime Reporting Portal as instructed by the authorities.
Examples of Financial Cyber Fraud
- UPI and digital payment fraud
- Internet banking fraud
- Credit or debit card fraud
- Investment and trading scams
- Online shopping fraud
- Loan and employment scams
- Impersonation and customer-care scams
- OTP and phishing fraud
- Cryptocurrency-related scams
- Other online financial frauds
Information and Documents to Keep Ready
The documents and information required can vary according to the type of cyber crime. Keep as much original evidence as possible and do not delete messages, emails, transaction records or other relevant data.
| Cyber Crime | Useful Evidence / Information |
|---|---|
| Financial Fraud | Bank statement, transaction ID, UTR/reference number, screenshots, SMS alerts, UPI details, account details, beneficiary information and communication with the fraudster. |
| Phishing / Email Fraud | Original email, complete email header where available, sender details, screenshots and suspicious links. |
| Social Media Crime | Screenshots, profile URL, post URL, username, messages, date/time and other relevant account information. |
| Online Cheating | Website or application details, chats, emails, payment records, invoices, screenshots and details of the transaction. |
| Identity Theft | Details of the impersonated account, messages, suspicious profiles, URLs and documents showing the misuse of identity. |
| Hacking / Data Theft | System logs, screenshots, suspicious emails, affected account details, device information and other available digital evidence. |
| Ransomware / Malware | Ransom demand, email or message, screenshots, affected device information, suspicious files or URLs and other relevant evidence. |
What to Do Immediately After Online Financial Fraud
- Call 1930 without unnecessary delay.
- Report the incident through the National Cyber Crime Reporting Portal.
- Contact your bank or payment service provider through its official channel.
- Preserve transaction IDs, screenshots, SMS messages and other evidence.
- Do not communicate further with the fraudster unless advised by the authorities.
- Change compromised passwords and enable appropriate security measures.
- Keep the complaint acknowledgement/reference number safely.
How to Track a Cyber Crime Complaint
If you registered a complaint using an option that provides tracking, use the complaint tracking facility available on the National Cyber Crime Reporting Portal.
Complaints submitted through the NCRP are handled by the concerned State or Union Territory law-enforcement authorities. Registration of an online complaint does not by itself mean that an FIR has been registered; further action depends on the facts of the complaint and the competent law-enforcement authority.
Report Suspicious Mobile Numbers, Email IDs and URLs
The NCRP also provides a facility to report suspicious identifiers, including website URLs, WhatsApp numbers or Telegram handles, phone numbers, email IDs, SMS headers or numbers and social-media URLs.
The portal also provides a suspect repository through which citizens can check certain identifiers for possible links with reported cyber criminals.
Cyber Crime and Applicable Laws in India
Cyber offences in India may involve provisions of the Information Technology Act, 2000, the Bharatiya Nyaya Sanhita, 2023 (BNS) and other applicable laws, depending on the nature and facts of the offence.
The BNS replaced the Indian Penal Code framework from 1 July 2024, subject to the commencement provisions notified by the Central Government. Cyber-related conduct may therefore involve both technology-specific legislation and general criminal-law provisions, depending on the offence.
For the current statutory text, users should refer to the official India Code database and the applicable government notifications.
Cyber Crime Complaint: Important Precautions
- Use only the official cybercrime.gov.in portal.
- Never share your OTP, PIN, password or banking credentials with an unknown person.
- Do not delete original emails, messages or transaction evidence.
- Preserve URLs, usernames, phone numbers and transaction references.
- For financial fraud, call 1930 immediately.
- Do not make additional payments to a fraudster promising recovery of money.
- Verify government communications through official websites.
- Keep a copy of the complaint and acknowledgement for your records.
Frequently Asked Questions
Can I report cyber crime online in India?
Yes. Cyber crime incidents can be reported through the National Cyber Crime Reporting Portal at cybercrime.gov.in. The portal provides separate facilities for financial fraud, women/children related crime and other cyber crime.
What is the cyber crime helpline number?
The national helpline number for reporting financial cyber fraud is 1930. Financial fraud should be reported immediately.
Can I report a cyber crime anonymously?
The portal provides an anonymous reporting facility for specified Women/Children Related Crime categories. The availability and requirements of anonymous reporting depend on the category selected on the portal.
What should I do if money is deducted from my bank account fraudulently?
Immediately call 1930, report the incident through the National Cyber Crime Reporting Portal and contact your bank or payment service provider through its official channel.
Will filing an online cyber complaint automatically result in an FIR?
Not necessarily. Complaints reported through the NCRP are handled by the concerned State or Union Territory law-enforcement authorities. Whether an FIR is registered and what further action is taken depends on the facts, applicable law and the competent authority.
Can I report a suspicious phone number or website?
Yes. The NCRP provides a Report Suspect facility for certain suspicious identifiers such as phone numbers, email IDs, website URLs, social-media URLs and other identifiers.
Useful Official Links
- National Cyber Crime Reporting Portal
- Report Suspect to I4C
- Cyber Crime Suspect Repository
- State/UT Cyber Crime Nodal and Grievance Officers
- India Code - Central Laws
Last reviewed: August 2026