AP Police NRI Cell Online Complaint Filing
Non-Resident Indians facing certain property, family, cheating, fraud, forgery, criminal breach of trust, cybercrime or other criminal issues connected with Andhra Pradesh can use the online complaint facility of the AP Police NRI Cell / AP Investment Safety & Security Cell.
How to File an AP Police NRI Cell Complaint Online
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Open the Official AP Police NRI Cell Website
Visit the official AP Police NRI Cell website. The portal provides complaint-registration information and details about the AP Investment Safety & Security Cell and AP Grievance Redressal Cell.
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Open Complaint Registration
Use the official Complaint Registration page. The current form requests personal, passport, overseas, Indian-address and complaint information.
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Enter Personal Information
The current form asks for details such as:
- First name and last name
- Email address
- Overseas mobile or telephone number with country code
- Indian mobile number, where available
- Passport number
- Passport copy upload
The portal currently accepts passport uploads in JPG, PNG or PDF format, subject to the file-size limit stated on the form.
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Enter Overseas Details
Provide the country, state, city and address where you currently reside. Enter current overseas contact information accurately.
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Enter India Details
The form also requests information about the complainant's connection or address in India, including State, District, Mandal and address details as required by the portal.
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Describe the Complaint
Select the appropriate category and describe the grievance clearly and chronologically. Include, where relevant:
- What happened
- When and where it happened
- Names of persons involved, if known
- Property or transaction details
- Amount involved, if applicable
- Earlier police complaints
- FIR or case details, if already registered
- The action or assistance sought
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Upload Supporting Documents
The portal provides an attachment facility for supported file types such as JPG, PNG, JPEG, DOC, DOCX, PDF and TXT, subject to the current size limit shown on the form.
Relevant documents may include agreements, sale deeds, bank records, correspondence, photographs, notices, FIR copies, court records or other evidence supporting the complaint.
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Submit and Save the Complaint Number
Review the information and submit the complaint. Save the complaint number or acknowledgement generated by the portal. You may need the complaint number and registered email address to track status later.
Important 30-Day Requirement
How to Track AP Police NRI Cell Complaint Status
After filing the complaint, use the official complaint-tracking page.
Select the Submit or Check Complaint option. Status information will be displayed if the details match the portal records.
What Matters Can Be Reported?
The AP Police NRI Cell website describes assistance through the AP Investment Safety & Security Cell and AP Grievance Redressal Cell.
AP Investment Safety & Security Cell
- Safety and security connected with industries or services
- Protection of property from encroachment
- Protection of industries and persons
- Law and order around premises
- Certain visa-related issues involving foreigners connected with industry
- Safe residential arrangements for overseas workers or employees
- Cybercrime-related matters
- Other investment and security concerns
AP Grievance Redressal Cell
- Domestic violence and dowry harassment
- Cheating
- Fraud
- Forgery
- Criminal breach of trust
- Misappropriation
- Other issues concerning NRIs
Acceptance of a complaint does not mean that every matter will result in an FIR. The competent police authority determines the appropriate action based on the facts and applicable law.
How the NRI Cell Processes a Complaint
- Initial scrutiny of the grievance.
- Enquiry by CID or local police, where appropriate.
- Registration of criminal cases after enquiry where warranted.
- Coordination with the Non-Resident Telugu Society.
- Coordination with relevant representatives and sectors.
- Coordination with officials in other countries where required.
- Coordination with local police.
- Coordination with other government and law-enforcement agencies.
The NRI Cell therefore functions as a grievance-redressal and coordination mechanism rather than simply as an online FIR-registration portal.
Current Law on Giving Information to Police
The Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS) replaced the Code of Criminal Procedure, 1973 as the principal criminal-procedure law from 1 July 2024.
Section 173 BNSS deals with information relating to cognizable cases and permits information concerning a cognizable offence to be given orally or by electronic communication to the officer in charge of a police station, subject to the statutory requirements.
It is therefore more accurate to refer to an NRI Cell submission as an online complaint or electronic information unless police actually register an FIR.
Copy of Information Recorded by Police
Section 173(2) BNSS provides for a copy of the information recorded under the section to be given forthwith and free of cost to the informant or victim.
What If an FIR Is Not Registered?
If information discloses a cognizable offence but is not recorded by the officer in charge, Section 173 BNSS provides a statutory mechanism for approaching the Superintendent of Police, subject to the applicable legal requirements.
Depending on the facts, an NRI complainant may also need to approach the concerned police station, Superintendent of Police, CID or another competent authority.
AP Police NRI Cell Contact Details
APNRTS Grievance Services
The Andhra Pradesh Non-Resident Telugu Society (APNRTS) also operates a separate online grievance system for registering grievances, tracking status and receiving support from concerned departments.
For police-related criminal grievances, distinguish between the general APNRTS grievance facility and the dedicated AP Police NRI Cell complaint facility.
Important Points
- Use the official AP Police NRI Cell portal for NRI-related police complaints.
- The current complaint form requires passport details and a passport copy.
- Keep the complaint number and registered email address safely for status tracking.
- Upload supporting documents only in the formats and size limits specified by the current portal.
- Supply pending documents or information within the time stated by the portal.
- An online complaint does not automatically mean that an FIR has been registered.
- The NRI Cell states that criminal cases may be registered after enquiry by CID or local police where appropriate.
- Section 173 BNSS is the current statutory provision concerning information in cognizable cases.
- Keep copies of documents, emails, acknowledgements and complaint submissions.
- For urgent threats to life or property, do not rely solely on an online complaint; contact the appropriate police or emergency authority.